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GrievanceSoft is designed to make your grievance workflow more efficient and take less time. Through our easy-to-use web interface, you can combine multiple tools, like spreadsheets and email clients, into a single, intuitive system. With powerful customization features, you can even tailor how GrievanceSoft works to meet your exact workflow needs. But however you deal with managing grievances, your grievance activities probably fall into one of three buckets: submission, management, and resolution.

Create a Grievance

GrievanceSoft makes it easy to enter a new claim, capturing all of the details you’ll need to track the claim through to closure. Simply select the member to whom the grievance applies (or create a new member), identify the specific elements of the grievance (such as an article from the employee handbook), and you are off to the races.

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Manage Grievances

With GrievanceSoft, managing your grievances couldn’t be easier. Whether that’s adding new actions, sending messages, uploading (and storing) grievance-related documents, or taking actions, you can do everything from within the intuitive web interface. No more bouncing around between workbooks in a spreadsheet or email clients. Everything is handled in one place.

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Close a Grievance

At the end of it all, you need a tool that will help you take a grievance to resolution. That means tying everything off, sending final communications, and closing it out. But resolution also involves reporting. You need to be able to see how effective your processes are, how efficient users are in moving a grievance through the system, and where you can improve. GrievanceSoft provides you an intuitive way to bring grievances to resolution and the data to make sure you can do it the best everytime.

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Is Your Grievance Workflow Too Complicated?

It doesn't have to be! With GrievanceSoft, you can take control of your grievance workflow by consolidating all of the tools you use to manage grievances into a single, streamlined web-based platform. You’ll save time, effort, and money with a simplified system that keeps all of your grievances, communications, files, and more organized in a single place.

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info@grievancesoft.com